Having now moved to DC, I have been forced to switch banks since my old bank is a Michigan bank and only has branches in Michigan. Does that strike anyone else as strange? I've lived in five different states and every time had to have a different bank. There are probably at least five fast food chains with restaurants in every state in the union but most banks limit there branches to something like a 300 square mile radius. Sears, the retailer that sells tractors and other gianormous objects has no problem shipping their wares all over the country yet most banks can't manage to ship their digital ones and zeros to the next state over.
The other thing is that my new banks is constantly confusing me with their "product" talk. For example, I went into the bank yesterday and wanted to make some adjustments to my "free" checking account so that it would actually be free. After a few minutes, the teller totally confused me by asking me "what product are you in?." So, apparently, a checking account is a product. When did this happen? Is banking a product or a service?